Creator Agreement

Last updated: May 15, 2026

1. Overview

This Creator Agreement (the "Agreement") is between you (the "Creator") and Maltivas Corp ("Maltivas", "we", "us"). It supplements the Maltivas Terms of Service and the Maltivas Privacy Policy, and applies whenever you publish a paid listing — including crowdfunding campaigns, products, courses, ebooks, comics, films, services, bookings, conventions, festivals, awards, commissions, or invoices — through the platform.

By publishing a paid listing or accepting a payment through Maltivas, you confirm you have read, understood, and agreed to this Agreement.

2. Maltivas's role: payment facilitator only

Maltivas provides the technology that lets supporters and customers send payments to you. We do not buy or resell your work, do not act as a merchant of record for the goods or services you offer, and do not warehouse, ship, or otherwise fulfill anything you list. The payment relationship — including authorization, processing, settlement, refunds and chargebacks — is handled by your connected payment processor (Stripe, Paystack or Flutterwave).

3. Direct settlement of funds

Funds from supporters and customers are routed to your connected payment processor account at the time of payment, less the applicable Maltivas platform fee and the payment processor's own fees. Maltivas does not hold, escrow, or otherwise custody those funds at any point.

The time it takes for funds to become available in your bank account is determined by your payment processor and your bank, not by Maltivas. Stripe, Paystack and Flutterwave each publish their own settlement schedules; please refer to their documentation for specifics.

4. Currency

Each listing is denominated in a single settlement currency, chosen by you when you create the listing. Your settlement currency is constrained by your connected payment processor:

  • Stripe Connect: any currency your connected Stripe account is enabled for. Stripe handles cross-currency presentment to your settlement currency where supported.
  • Paystack: Kenyan Shilling (KES) only. Paystack is currently live for Kenyan creators in our project, and Paystack split-payment subaccounts only accept KES transactions.
  • Flutterwave: the currency configured on your connected Flutterwave subaccount.

Customers may see prices displayed in their local currency at the point of payment. The actual charge is made in your settlement currency, and the customer's card issuer applies its own foreign exchange rate.

5. Your responsibilities

By publishing a paid listing on Maltivas, you confirm and agree that:

  • Accuracy. Every listing represents your work or service honestly. You will not misrepresent what you are offering, the timeline for delivery, or your ability to fulfill it.
  • Fulfillment. You are solely responsible for producing and delivering any rewards, perks, products, services, or other deliverables you describe in a listing. Maltivas is not a party to the agreement between you and your supporters or customers regarding fulfillment.
  • Communication. You will keep your supporters and customers reasonably informed about the status of their pledges or orders, including any delays or material changes.
  • Refunds. Because funds settle directly to you, refunds are issued from your own balance through your payment processor — not from Maltivas. You agree to handle refund requests fairly and in line with the expectations you set for your supporters and customers.
  • Taxes. You are solely responsible for any taxes — income, sales/VAT, or otherwise — that apply to the funds you receive. Maltivas does not collect, withhold, or remit taxes on your behalf except where required by law.
  • Legal compliance. Your listings, products and conduct must comply with all applicable laws and the Acceptable-Use rules in the Terms of Service.
  • Intellectual property. You either own the rights to the content you publish, or have permission to publish it. You will not infringe the rights of any third party.
  • Identity verification. You will complete the identity, address and bank verification steps your payment processor requires before going live with paid listings, and will keep that information current.

6. Prohibited use

You will not use Maltivas to:

  • Fundraise for charity or solicit donations on behalf of a third party
  • Offer equity, securities, debt or any other regulated financial instrument
  • Sell, distribute or promote items prohibited by Stripe, Paystack or Flutterwave, or by applicable law (including but not limited to weapons, regulated drugs, adult content where disallowed, and goods that infringe third-party rights)
  • Engage in money laundering, sanctions evasion or other unlawful financial activity
  • Run schemes structured to manipulate platform fees, fraud detection or any payout mechanism

7. Platform fees

Maltivas charges a platform fee on each successful transaction. The current fee schedule is shown on the listing-creation page and may be updated from time to time with notice. Payment processor fees are deducted separately by Stripe, Paystack or Flutterwave and are outside Maltivas's control.

8. Chargebacks and disputes

When a supporter or customer disputes a charge with their card issuer, the dispute is handled by the card networks and your payment processor under their respective rules. You may be required to provide evidence of fulfillment.

You acknowledge that excessive chargebacks may result in processor fees, additional reserves placed against your connected account, suspension by the payment processor, and/or suspension or termination of your Maltivas account.

9. Suspension and termination

Maltivas may suspend or terminate your access to paid listings at any time if we reasonably believe you have breached this Agreement, the Terms of Service, the rules of your payment processor, or applicable law, or where required to protect supporters, customers or the platform. Where reasonable, we will give notice and an opportunity to cure. Funds already settled to your payment processor remain subject to that processor's policies.

10. Indemnification

You agree to indemnify and hold harmless Maltivas Corp, its affiliates, directors, employees and agents from and against any claim, loss, liability, damage or expense (including reasonable legal fees) arising from: (a) your listings, products, services or other content; (b) your failure to fulfill any reward, product or service you offered; (c) tax obligations on funds you received; or (d) your breach of this Agreement, the Terms of Service, or applicable law.

11. Changes to this Agreement

We may modify this Agreement from time to time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued publication of paid listings after the effective date constitutes acceptance of the revised Agreement.

12. Contact

Questions about this Agreement: support@maltivas.com.